Sales & CRM UI/UX design services
We design CRMs that sales teams actually use, not avoid. Whether you're starting from scratch or redesigning a legacy tool, we help you build a product that drives adoption and gets work done.
100+ reviews on Clutch.co
We fix what slows sales software down
From messy legacy systems to clean MVPs, we help to make apps from the sales vertical actually usable.
01
Too many features, not enough clarity
CRMs tend to grow messy fast. We bring structure, prioritize what matters, and remove visual noise so users don’t get lost.
02
Sales teams avoid using the product
We design workflows that match how salespeople actually work — fast, focused, and distraction-free.
03
Poor onboarding kills adoption
We simplify the first-time experience with clear steps, helpful tooltips, and just enough guidance to get users active quickly.
04
No design consistency across the app
We build or clean up your design system to ensure scalable, maintainable UI across screens and features.
05
No in-house design team to fix it
You get a dedicated product designer embedded in your team, backed by Eleken’s SaaS expertise and design leadership.
06
Outdated UI feels like from 2013
We modernize the look and feel so your app builds trust, feels current, and doesn’t scare off new users.
Lead and contact management- Customizable sales pipelines
- Email and SMS campaign builders
- Proposal templates
- Meeting schedulers and reminders
- Sales activity tracking
- Role-based access and client portals
- Clear, actionable analytics
Rated 4.9 on Clutch by product teams like yours
Here’s what clients usually highlight when they talk about working with us.
They are amazing - speed, quality, and communication-wise.They are highly professional and talented.
Items were delivered on time and we found that our Eleken designer was almost always ahead of my internal team.
They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.
The workflow with the Eleken team is seamless. They work as an embedded member of our team.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
They are amazing - speed, quality, and communication-wise.They are highly professional and talented.
They showcased perfect time and project management. They integrated themselves as a team member on our platform and worked accordingly.
They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.
The workflow with the Eleken team is seamless. They work as an embedded member of our team.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
They are amazing - speed, quality, and communication-wise.They are highly professional and talented.
They showcased perfect time and project management. They integrated themselves as a team member on our platform and worked accordingly.
They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.
The workflow with the Eleken team is seamless. They work as an embedded member of our team.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
Eeken is a tailored design partner for SaaS startups
01
200+ SaaS products shipped
We grasp things fast, build fast, and solve typical problems easily because we’ve seen them many times
02
In-house designers only
No freelancers. Every Eleken designer trains for 3 months before touching client work.
03
Team expertise
Our Head of Design reviews every project and brings in best practices from past CRM projects.
04
4.9 Clutch rating
Clients stick with us because we work proactively, think critically, and make things usable.
05
Flexible, reliable setup
No long contracts. No fluff. Just monthly design help you can actually depend on.
06
Transparent collaboration
You always know what’s happening — direct communication with a designer, shared progress, no surprises.
Our design process keeps things moving
We don’t slow you down with weeks of discovery. We plug in fast, deliver quickly, and stay aligned every step of the way.
1. 3-day trial
We start with real work—1–2 designed screens so you can see how we think.
2. User Research & structure
For redesigns, we audit what’s broken. For new products, we run discovery, analyze competitors, and build the information architecture.
3. UI/UX design
You get wireframes, UI options, and prototypes. We iterate quickly based on feedback.
4. Dev-ready handoff
We organize everything in Figma, build a design system if needed, and stay in touch with your devs during implementation.
5. Ongoing support
Need new features? Design QA? Product thinking? We stay on board as long as you need us.
Start working with reliable dedicated designer this week
01
3-day free trial
Test how we work on your real product before committing.
02
Monthly subscription
No contracts, no long onboarding, no surprises.
03
Dedicated in-house designer
You get one designer focused only on your product, embedded in your team.
04
Backed by Eleken’s full expertise
Our Head of Design reviews the work, and we pull insights from 200+ SaaS products in our portfolio.
05
Easy to scale or pause
Need to add another designer? Need to pause for a month? You’re in control.
Test-drive SaaS product design at no cost for 3 days
No middlemen, no outsourcing. You work directly with our full-time SaaS designers.
01
Decide which part of your app to try.
02
We create 1–2 trial designs for you.
03
See our process and results firsthand.
04
Commit only if it feels right.
01
Pick a small part of your existing product.
Their uncomplicated project management processes ensured clear expectations, minimized complexity, and facilitated smooth progress throughout the project lifecycle.
Elekens unique subscription structure offered us the perfect solution. We were able to have direct communication with our designer as well as the structure and stability of a larger firm managing behind the scenes.
I was always impressed with their engagement level and willingness to be a part of our team.
Frequently asked questions
What is CRM UX design?
CRM UX design is the process of creating a user-friendly and efficient interface for Customer Relationship Management (CRM) systems. It focuses on improving user satisfaction and making the CRM easy to use for managing customer data and interactions.
Why is a well-designed CRM system important?
A well-designed CRM system helps businesses streamline workflows, improve customer service, and build strong customer relationships. It also increases user adoption by making the system easy and enjoyable to use.
How does Eleken collaborate with internal product teams?
We work as an embedded design partner — your Eleken designer joins your Slack, attends your standups, and works in your tools. We become part of your team, not just an external agency delivering files.
Who will I work with at Eleken?
You get a dedicated in-house designer trained specifically for SaaS and CRM products. Every project is also supported by our Head of Design, who helps ensure consistent quality and brings insights from 200+ SaaS apps we've worked on.
How fast can we start working with Eleken?
You can get started within a few days. We begin with a 3-day free trial — no paperwork, just real work on your product so you can evaluate fit right away.
What does Eleken’s pricing model look like?
We offer a flexible monthly subscription. No long-term contracts. You can pause or scale up anytime. It’s ideal for fast-moving teams that need consistent design support without the hassle of hiring.
How does CRM UX design improve customer satisfaction?
By making it easier for customer service representatives and sales teams to access and update customer information, CRM UX design helps provide faster, personalized service. This leads to better customer retention and stronger customer relationships.
What is the CRM design process?
The CRM design process involves understanding user needs, conducting user research, creating wireframes and prototypes, performing usability testing, and iterating based on user feedback. This continuous improvement ensures the CRM system meets user expectations and business goals.