SaaS product redesign services

We redesign SaaS products that are hard to use or look outdated. A dedicated senior designer finds where users struggle, redesigns those flows, and delivers dev-ready Figma or working frontend.

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Problem

You're losing revenue your product already earned

When users drop off after onboarding, prospects choose a competitor that looks more modern, and valuable features go unnoticed, too much of the value you’ve built never reaches the people paying for it.

Solution

A SaaS redesign wins it back

We find where users get stuck, redesign those parts first, and deliver them ready to ship, 2x faster than a traditional design-to-development cycle. So the product people see finally matches what it can do.

Signs your SaaS product needs a redesign

Our product looks old, and prospects notice.

When the interface looks old, buyers assume you've stopped improving the product. You lose deals before anyone sees how good the functionality is.

A competitor with a better UI is winning our deals.

They have the same functionality with better design, so now they win the comparisons you used to win.

Users sign up, get lost, and leave.

The interface shows everything at once. A first impression that overwhelms people costs you trials, activations, and renewals.

Nobody gets it without a demo.

New customers need a call to get started, which slows sales and adds support load. Without one, many quit before they see any value.

The best features are buried.

You built something powerful, but users never find it. The value is in the product, and the interface hides it.

Every new feature made it more confusing.

Features were added fast and without a plan. Now there are different patterns, inconsistent screens, and no design system holding it together.

A new look alone won't solve these problems. Software product redesign works when it starts by finding what's causing them.

Every redesign starts with a business goal, not a list of screens to update.What you sell, who pays for it and why, who uses it every day, and where your growth stalls. Most teams don’t have clean data. We work with what you have, and with what we can find ourselves.We bring together support tickets, calls, usage data, and session recordings, find the problems that keep repeating, and we rank them with you by what each one costs your business.We start with the flow that has the biggest impact on your business, whether that's onboarding, the core task, or navigation. We change what causes friction, and you see working versions within days.Before we change a flow, we agree on the number that should move: activation, trial-to-paid, support tickets, time to complete a task. If nobody tracks it yet, we help you start. Then we compare before and after.For products with an established user base. We introduce changes step by step, so existing users keep working without disruption while the product improves around them. It's the low-risk way to modernize.For products that look outdated throughout or have outgrown their structure. We rework the navigation, visual design, and design system across the whole product at once, for a clean, consistent result.Product redesign audit will tell you.
When the design catches up with the product, it shows up where it counts: in funding rounds, user feedback, and activation.A rebuilt design system, redesigned enterprise flows, and 600+ UX issues fixed as the platform scaled.When AndSend let go of its sales team, the product had to sell itself. We redesigned it so users could reach value on their own.An outdated SEO tool redesigned into a professional platform, shipped in under 4 months.A full UX audit, a new design system, and a Windows 98-style interface turned into a product that feels easy to use.A complete platform redesign: clearer navigation, accessible screens, and easy-to-read data visualization.Buyers liked the platform, but employees struggled to use it. We redesigned navigation, hierarchy, and core flows across web and mobile.
Your redesign ships 2x faster

A redesign only pays off once users see it. In the usual process, designers finish in Figma, then developers rebuild everything in code, and details get lost along the way. Eleken product redesign agency removes that second build.

01

Fast prototyping with AI

Using AI for speed, we start from your existing product and get a working version of the redesign within days, not weeks.
02

Eleken designer makes it right.

Our designer fixes what AI gets wrong: confusing flows, missing states, and details that don't fit your product. You review and comment on the working version, just like in Figma.
03

We reuse the components you already have.

We set up Storybook, so AI works with the components your product already has. Your tables, buttons, and forms stay consistent, with no duplicates.
04

Your developers get a working frontend.

Why not redesign with AI yourself?

Screens look fine at firstUX logic and navigation thought throughThe AI tool's style becomes yours by accidentBuilt on your design systemEmpty and error states are easy to overlookEvery state coveredNew screens tend to look a little different each timeConsistent across the whole product

A design system that keeps your redesign consistent

Without a design system, a redesign starts falling apart the moment the next feature ships. We build or fix your system, so every new screen follows the same rules, whether a designer, a developer, or an AI tool creates it.

Where's your design system today?

There's no system yet

Every new feature brings slightly different buttons, tables, and spacing.

What we do

We start with the 10–15 components behind most of your screens, not a full library.

Figma and code don't match

Components exist in Figma, but developers have their own versions in code.

What we do

We treat the code as the source of truth, rebuild Figma to match, and connect the two so they stay in sync.

AI became your design system

Lovable or ShadCN defaults turned into your product's look by accident.

What we do

We turn your product decisions into rules AI has to follow.

AI has access to your system but still invents things

You've connected Figma or Storybook, but AI keeps creating new versions of existing components.

What we do

We find the missing layer and fix it.

Already have a system someone else started?

A previous team or agency started it, and nobody finished the job.

What we do

We finish it rather than start over.

What a consistent design system changes for your business

Less rework, faster releases, and fewer support questions. Your team builds on a consistent foundation instead of reinventing the interface with every feature.

More on design system services

Our product redesign process

01
Identify what to fix
We review your product, data, and users, agree on the metric to improve, and find what's holding it back.
You get
a UX audit with severity ratings and a prioritized redesign roadmap
02
Design the solution
We map how users should move through the product, restructure navigation where needed, and redesign the flows that matter most. When there's more than one good direction, you see both.
You get
user flows, information architecture, redesigned UI, and interactive prototypes in code
03
Build it
We refine the approved prototype into production-ready frontend, built on your components and design system.
You get
working frontend in GitHub or dev-ready Figma, plus design system components
04
Validate it
We test the redesign with real users where possible, or through expert review and stakeholder walkthroughs when we can't reach users directly.
You get
testing results and the changes that came out of them
05
Measure and keep improving
After release, we check the metric we agreed on at the start and tell you what moved and what didn't. Then we move on to the next flow.
You get
results against the metric, next priorities, and a designer who already knows your product
How our UI/UX redesign services work

A dedicated designer, backed by a team of experts

You work with one senior designer directly, like a member of your own team. Behind them, our design leads help make sure they're solving the right problems.

We match you with a designer who knows your type of product, and they can start within days, not months.reviews their decisions every week and pushes the thinking from screens to business outcomes.The same designer moves from one flow to the next, so nobody starts from zero on each new task.joins at key moments, like the start of the project and big product decisions.Your designer joins your Slack, calls, Figma, and GitHub. There's no account manager passing messages back and forth.shares what works across the SaaS products we're designing right now.Go full-time while the redesign is at its busiest, then switch to part-time or pause when development needs to catch up.help with the AI workflow, frontend, and component work.

Redesign with a team that knows your industry

Products in the same industry tend to run into the same problems as they grow. Your designer has likely solved yours before, so the redesign starts from what works, not from guesswork.

Kevin Östlin
Co-Founder & CEO
Managing Director
CPA Firm
Daniel Metrikin
VP
Sean Quinn
Founder
Founder
Сorporate Innovations
Soren Gleie
CEO
Anita Os
CEO
Gerard Bonell Prinetto
CEO
Kevin Östlin
Co-Founder & CEO
Managing Director
CPA Firm
Daniel Metrikin
VP
Sean Quinn
Founder
Daniel Metrikin
VP
Sean Quinn
Founder
Anita Os
CEO
Founder
Сorporate Innovations
Soren Gleie
CEO
Kevin Östlin
Co-Founder & CEO
Managing Director
CPA Firm
Daniel Metrikin
VP
Sean Quinn
Founder
Daniel Metrikin
VP
Anita Os
CEO
Sean Quinn
Founder
Soren Gleie
CEO
Founder
Сorporate Innovations

Test our redesign approach on your own product

Give us one part of your product that isn't performing, like an onboarding flow, a dashboard, or a screen where users give up. We'll dig into the evidence, show you what we'd change and why, and start working on the fix.

What you'll see duringthe trial:

01

How we find the problem

We look at your users, data, and business goals before touching a screen.

02

How fast we get 
to a working version

You see a working version within days, not a mockup weeks later.

03

What a senior SaaS designer adds on top of AI

The UX decisions, states, and details that make a redesign work for real users.

Explore more SaaS design services

UX Audit

Not sure what to fix first? A senior SaaS designer reviews your product, finds where users get stuck, and ranks every issue by impact.

Design system

For teams shipping fast. We build the components and rules that keep the product coherent, for designers, developers, and AI.

Team Extension

Need more design capacity without a long hiring process? Add a senior SaaS designer to your team, full- or part-time.

Let's win back what your product has already earned

Get a dedicated SaaS designer, backed by a senior team, who finds what's holding your product back and delivers the fix 2x faster. Start with a trial on your own product.

Book a call

Frequently asked questions

What is a SaaS product redesign?

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A SaaS product redesign is the process of reworking a product's user experience and interface so it becomes easier to use, understand, and sell. It goes beyond updating the visuals. A good redesign starts by finding where users get stuck or where the product undersells itself, then fixes those flows, navigation, and screens, often along with the design system behind them. It can cover the whole product at once or happen gradually, flow by flow.

When does a SaaS product need a redesign?

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Usually when the design starts costing you users or deals: prospects say the product looks outdated, new users get lost or need a demo to start, valuable features go unnoticed, or every new release makes the product harder to use. If the functionality is strong but the numbers don't reflect it, the design is often the reason.

What's the difference between a product redesign and a UX audit?

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A UX audit tells you what's wrong and what to fix first. You get a report with every issue ranked by severity and a recommendation for each. A redesign fixes those problems: new flows, UI, and a design system, delivered ready to ship. Many teams start with an audit, and if you continue with a redesign, the audit becomes its first step.

Do we need to redesign the entire product?

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Not necessarily. We start by looking at your product, data, and users, then recommend a gradual or complete redesign based on what we find. A complete product UX redesign makes sense when the product looks outdated throughout or has outgrown its structure. Otherwise, fixing the flows that cost you the most is often enough.

Can you redesign only one flow or feature?

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Yes. Many redesigns start with the one flow that costs the business the most, like onboarding or a key dashboard. From there, you can continue flow by flow or stop once the problem is solved.

Will a redesign confuse our existing users?

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It shouldn't. Our UX redesign services include changing what causes friction and keeping what people already rely on. For products with an established user base, we usually recommend a gradual redesign, introducing changes step by step so users keep working without disruption.

How much does a SaaS product redesign cost?

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We work on a monthly subscription, with a full-time or part-time designer, so you pay for design capacity rather than a fixed scope. You can scale up, scale down, or pause as your needs change. See our pricing page for current rates.

Can you work with our existing design system?

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Yes. We audit what you have, keep what’s used, and fix or extend the rest. If a previous team or agency started the system, we finish it rather than start over. If you don’t have one yet, we build it as part of the redesign.

Do you test the redesign before development?

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Yes. Because we prototype in code, your team and your users can click through a working version before development starts. We test with real users where possible, or through expert review and stakeholder walkthroughs, so problems get caught while they're still cheap to fix.

Do you help with implementation?

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Yes. By default, Eleken product redesign company deliver working frontend built on your components, sent to your developers as a pull request in GitHub. We work on a separate branch, never on main, and your team reviews and decides what gets merged. We don't deploy. If your team prefers working from Figma, we deliver dev-ready Figma files and stay in touch with your developers during implementation.

How do you measure whether the redesign worked?

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Against the metric we agree on before starting, such as activation, trial-to-paid conversion, feature adoption, or support volume. After release, we check it and tell you what moved and what didn't.

Can we try working with you before committing?

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Yes, with a free 3-day trial. Give us one part of your product that isn't performing, and you'll see how we find the problem, what we'd change, and how quickly we start on the fix, all on your own product.
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