SaaS product redesign services. Reimagined
Confusing design means more churn, more support tickets, and fewer conversions — not because your product lacks value, but because users can’t access that value fast.
We can help.
100+ reviews on Clutch.co
Click to see
Before
Let’s fix what troubles you
Many SaaS teams face the same recurring design pains — we know exactly how to tackle them.
01
It takes quite a few steps to do something simple.
We remove friction, simplify navigation, and design interfaces that just make sense.
02
Screens are too busy and cluttered.
We simplify your interface and make sure each screen guides users on what to do next.
03
Onboarding process leaves users feeling lost.
We make onboarding intuitive, so users quickly go from “What is this?” to “This is what I need.”
04
Product’s dated design doesn't make it look credible.
We give your product a modern look and feel that builds trust and clearly shows its value.
05
Users drop off, but you don’t know why
We pinpoint what’s broken, why it’s happening, and how to fix it — so your product keeps users engaged.
06
With every update, technical and design debts grow
We restructure your product’s core and design system, eliminating debt and creating space for future features to be added smoothly.
Eleken is a tailored design partner for SaaS startups
Freelancers bail. Agencies overprice. In-house takes forever to hire. We keep what works from all of them, and cut what doesn’t.
Problem
Outsourcing vendors' one-size-fits-all processes don't fit SaaS startups.
Solution
We’re flexible. We customize our approach to fit each project's unique needs and pace.
Problem
Design agencies lack the transparency that in-house designers offer.
Solution
We’re transparent. A designer integrates into your processes, working like an in-house team member, so you’re always in the loop.
Problem
Freelance designers have flexible processes but lack dedication.
Solution
We’re dedicated. Your designer works exclusively on your project, fully immersed and focused on delivering the best results.
Problem
In-house UI/UX designers lack the expertise that SaaS design agencies have.
Solution
We have expertise. With 9+ years of experience of designing SaaS, we can work quickly and efficiently.
Redesign with a team that understands your niche
Our designers have redesigned hundreds of SaaS applications across industries. We already know how traders analyze financial dashboards, how doctors interact with patient data, and how developers navigate complex tools. That means less explaining, fewer revisions, and a redesign that fits seamlessly into your users’ workflows.
Faster redesign, fewer delays
We already understand your industry’s business models, user behaviors, and technical constraints. That lets us dive straight into real design work.
Smarter decisions from day one
With experience across FinTech, AI, healthcare, developer tools, and more, we apply proven UX patterns that work — eliminating guesswork and wasted iterations.
Redesign that speeds up development
We don’t just design for aesthetics — we create developer-friendly screens that integrate seamlessly with your existing system, keeping both tech teams and stakeholders aligned.
No costly mistakes
We know the common pain points and pitfalls in SaaS redesigns and help you sidestep them, reducing risk and ensuring a smooth transition for your users.
No surprises. Just great product design services, every time
At Eleken, we don’t leave things to chance. All our designers are in-house trained specialists, not freelancers. This ensures we can consistently deliver high-quality results.
01
Skills
We filter out 99% of candidates who don’t make the cut in soft skills.
02
English
Only those who communicate fluently get hired at Eleken.
03
Team expertise
Your specialist is backed by our Head of Design, who supervises the project.
04
Inside
bootcamp
Every newcomer gets 3 months of training before working with their first client.
4.9 is our Clutch average
Here’s what SaaS founders and product teams had to say about their experience working with us.
They consistently delivered items faster than expected with close attention to detail and consideration of the UX.
The ability to understand complex information and build solutions without needing to explain details in full depth and detail is impressive.
“They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.”
Users involved in usability testing reported improved ease of use and navigation, highlighting the effectiveness of the proposed design changes.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
They consistently delivered items faster than expected with close attention to detail and consideration of the UX.
The ability to understand complex information and build solutions without needing to explain details in full depth and detail is impressive.
“They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.”
Users involved in usability testing reported improved ease of use and navigation, highlighting the effectiveness of the proposed design changes.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
They consistently delivered items faster than expected with close attention to detail and consideration of the UX.
The ability to understand complex information and build solutions without needing to explain details in full depth and detail is impressive.
“They are very organized and over-delivered every time we meet. Their work ethic and ability to grasp the intricate details of the project very quickly stood out.”
Users involved in usability testing reported improved ease of use and navigation, highlighting the effectiveness of the proposed design changes.
The talented team impressed us right from the start with a three-day trial, presenting several design options, each of which was excellent and reinforced our confidence in moving forward.
The pricing model is unique and fit our use case well. We subscribed for two months for a full-time designer and have the option to continue part-time.
Everything was always delivered on time. Daniil would always add additional enhancement to really perfect the work.
We are very happy with the communication. Their knowledge of Figma was impressive.
They have created intuitive and important design updates to our site that have impacted the users in a positive way.
The talent Eleken has is unique. It's very difficult to find UI/UX designers who can take on a complex process for a niche B2B industry.
How do we approach redesign
We tailor our approach to fit your needs. For most of our clients, it comes down to one of two options: complete or iterative rehaul
Complete makeover
A total refresh. Everything gets a makeover. It’s a great choice if your product feels outdated and you want a polished look that fits your brand and goals. We’ll give you a clean, consistent design that works from top to bottom.
Iterative changes
Small, smart tweaks over time. We improve your product step by step, making sure users stay comfortable while we modernize it. It’s a low-risk way to bring your design up to speed without scaring anyone off.
Redesign process explained
1. UX audit
We analyze competitors, evaluate usability, and review your design system to spot improvement opportunities.
You get:
Competitor analysis- Heuristic analysis
- Design system analysis
- Working with user feedback
2. Redesign
Our team reworks your product’s structure and visuals, simplifying workflows and creating intuitive, modern interfaces.
You get:
- Redesigning all screens for the product
- Developing a UI kit for the new design
3. Project support
We stay by your side after launch, helping with updates, new features, and ongoing design improvements.
You get:
- Adding new features
- Adding missing elements
- Supervising execution
Explore more product design solutions we offer
Test our SaaS design expertise with a free 3-day trial
Choosing a SaaS design agency on the web is often a game of luck. So we offer you to put our collaboration to test before committing.
01
Pick a small part of your existing product.
02
Get 1-2 screens designed for you on trial period.
03
See our process in action and test if you enjoy it.
04
Design your project with Eleken.
01
Pick a small part of your existing product.
Eleken clearly demonstrated the project plan during the pre-sales cycle. They are polished and bring strong creativity. Their workers are heavily engaged, and it’s clear they have a passion for what they do.
I was always impressed with their engagement level and willingness to be a part of our team.
They were able to really listen to us and learn about our business.
Frequently asked questions
What is a product redesign?
A product redesign is a strategic effort to improve both the functionality and the appearance of your product. It’s not just about making the product look better — it’s about solving pain points for users and improving usability.
Our focus is on reducing friction, streamlining user flows, and updating the visual design to reflect your brand’s trustworthiness. Whether it’s enhancing engagement or fixing outdated design elements that no longer serve your users, a redesign ensures your product remains competitive. A successful redesign brings improved user experience, increased conversions, and helps maintain your product's relevance in a fast-moving market.
Our focus is on reducing friction, streamlining user flows, and updating the visual design to reflect your brand’s trustworthiness. Whether it’s enhancing engagement or fixing outdated design elements that no longer serve your users, a redesign ensures your product remains competitive. A successful redesign brings improved user experience, increased conversions, and helps maintain your product's relevance in a fast-moving market.
How do you approach a product redesign?
We begin by diving deep into understanding your product's goals, the user’s needs, and your business objectives. We start with research — reviewing analytics, gathering user feedback, and conducting usability studies. This helps us identify pain points and areas of friction in the current design. We also consider your existing brand identity to ensure the new design aligns with your business vision.
Once we’ve gathered all the information, we prioritize changes that will have the most significant impact on user experience and business results. Throughout the process, we keep an open line of communication with your team, sharing our progress and getting feedback to make sure our redesign is aligned with your vision and goals.
Once we’ve gathered all the information, we prioritize changes that will have the most significant impact on user experience and business results. Throughout the process, we keep an open line of communication with your team, sharing our progress and getting feedback to make sure our redesign is aligned with your vision and goals.
What’s your strategy for a successful redesign?
A successful redesign doesn’t just focus on visual improvements; it balances business goals, user needs, and technical constraints. We aim to improve usability while enhancing functionality.
Our approach is iterative — we test, refine, and test again, ensuring each element of the redesign meets user expectations and contributes to the business objectives. We also ensure that the new design can be easily scaled as your product evolves. We use iterative design, constantly testing and refining solutions to make sure we meet both user expectations and business objectives.
Our approach is iterative — we test, refine, and test again, ensuring each element of the redesign meets user expectations and contributes to the business objectives. We also ensure that the new design can be easily scaled as your product evolves. We use iterative design, constantly testing and refining solutions to make sure we meet both user expectations and business objectives.
How do you modernize a SaaS product without alienating existing users?
Modernizing a SaaS product can be a tricky balancing act. The goal is to make the product more intuitive and user-friendly for new users without confusing or overwhelming existing users who are already familiar with the interface.
We focus on gradual, thoughtful updates, updating visual elements and improving the functionality while keeping familiar features in place. The aim is to improve workflows, add new features, and update the interface in a way that maintains consistency for long-time users.
Our design process involves user testing and feedback loops to ensure that changes feel natural and seamless, allowing new users to enjoy a fresh experience without frustrating your loyal customer base. This method ensures the redesign attracts new users while keeping the existing user base engaged and satisfied.
We focus on gradual, thoughtful updates, updating visual elements and improving the functionality while keeping familiar features in place. The aim is to improve workflows, add new features, and update the interface in a way that maintains consistency for long-time users.
Our design process involves user testing and feedback loops to ensure that changes feel natural and seamless, allowing new users to enjoy a fresh experience without frustrating your loyal customer base. This method ensures the redesign attracts new users while keeping the existing user base engaged and satisfied.
How can SaaS product redesign services help my business?
A redesign can drastically improve the user experience, which directly translates to business growth. An outdated or clunky interface can lead to increased churn, lower conversion rates, and frustrated users who abandon your product for more intuitive solutions.
A well-executed redesign can streamline user flows, enhance visual appeal, and simplify processes — all of which make your product more attractive and usable. This leads to higher conversion rates, better user retention, and a stronger competitive edge.
Ultimately, the goal is to create a product that delivers more value to your users while also meeting your business goals, whether that’s driving growth, securing investment, or improving the user experience.
A well-executed redesign can streamline user flows, enhance visual appeal, and simplify processes — all of which make your product more attractive and usable. This leads to higher conversion rates, better user retention, and a stronger competitive edge.
Ultimately, the goal is to create a product that delivers more value to your users while also meeting your business goals, whether that’s driving growth, securing investment, or improving the user experience.
Do you only focus on design or do you do development too?
At Eleken, we specialize in UI/UX design for SaaS companies. We don’t offer development services; we focus on what we do best — transforming complex products into intuitive, user-friendly experiences. Our design work pairs seamlessly with your development team to ensure everything we create is easy to implement and scalable.
Can you redesign my entire SaaS product?
Yes, we offer full product redesigns, from fixing specific issues to streamlining features and workflows. We don’t just make things look better — we optimize your product’s entire user experience, aligning every screen and interaction with your business goals and user needs. We work closely with your team to ensure our redesign fits within your technical requirements and business processes.
How long does it take to start the redesign process?
Once you decide to move forward, we can start almost immediately — often within a day or two. We have designers on the bench, ready to jump in. Your project kicks off smoothly, without delays.
How do you manage transitions between designers?
We rarely have designer transitions, but if needed, we make sure the process is seamless. You’ll always have a month’s notice, and both the current and new designer will work together during the handover. This ensures there’s no loss in knowledge or momentum, and your project continues smoothly.
Can we work with you despite time zone differences?
Yes, we have experience working with clients in different time zones, particularly in the US. Our designers work in GMT+2, with 4–6 hours of overlap depending on your location. Plus, we provide video updates via Loom, so you can stay informed on your own schedule.
Are there any limits on contract length for redesign services?
We typically start with a minimum two-month contract. This allows us to dive deep into your product, establish proper workflows, and ensure we deliver meaningful results. You can also try our free 3-day trial before committing to make sure we’re a good fit. After two months, you're free to pause or stop your subscription anytime and return later. You can also switch to a part-time engagement or add more designers as needed.
Do you offer long-term contracts?
Yes, most of our clients choose long-term partnerships with us. After the initial redesign phase, many clients continue to work with us for ongoing updates and improvements, seeing us as an integral part of their team. We focus on long-term relationships to help grow and refine your product continuously.
Do you work part-time?
Yes, we offer both full-time and part-time software product design services. If your project doesn’t require full-time attention, we can work with you for 20 hours per week to keep things moving without committing to full-time hours. Full-time is ideal for major redesigns or tight deadlines, while part-time is great for ongoing improvements.
What is the pricing for redesign services?
Our pricing is simple and transparent — monthly subscriptions based on your needs. Whether you choose full-time (40 hours/week) or part-time (20 hours/week), you get a dedicated designer and our full design process. There are no hidden fees or complicated pricing models. Let's schedule a call to discuss your project, and we'll send you exact pricing.