We are Eleken, a pragmatic product design agency

Eleken was born to improvedesign services for SaaS

Weeks to settle down a project?
One-size-fits-none approach?
Telephone game through a project manager?
Bloated design processes?
Lack of control?

It doesn’t work when you are designing

01

things that have not been done before

02

for audiences with ever-changing demands

03

for organizations that are always evolving

04

alongside competing products that stake for a better UX

It could have been done better. We felt like we had the power to do it better. But how?

step 1
Experiment
step 2
Pivot if it doesn’t work
step 3
Invent a new category — a product design agency for SaaS only, operating on a simple monthly subscription model

Eleken today

Eleken is a distributed design team from Kyiv, trusted by SaaS companies worldwide. With 200+ projects and a 4.9 Clutch rating, we move fast and integrate deeply with your team. We specialize in complex B2B, AI, data, geospatial, and low-code apps and fixing what a previous agency couldn’t.

2015
Year founded
100+
Team members
150+
Happy SaaS clients
100%
SaaS focus
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How did we do it?

Talent, Transparency & Tempo

Talent

Imagine a skilled, proactive designer whose process has been battle-tested across hundreds of SaaS products — an independent thinker and thoughtful partner who ensures a smooth design handoff for developers. At Eleken, we hire the top 1% of designers, vetted for skill, communication, and critical thinking.

Each goes through a 3-month UX bootcamp to master our SaaS design standards. They work independently but never alone. Every project is reviewed by senior leads, with continuous learning through weekly lectures and peer feedback.

Ed Erenberg
CEO at Cheerity

Transparency

You know that “over-the-wall” model, where a client leaves requirements on one side, something happens on the other, and a project manager relays messages like a carrier pigeon? For SaaS, that model kills momentum. So we removed project managers from the process.

At Eleken, you communicate directly with your dedicated designer, who dives deep into your product and works as part of your team. This makes us more responsive, collaborative, and product-focused, a perfect fit for founders and SaaS teams that value autonomy and speed.

Moritz Uehling
CTO at Datawisp

Tempo

Launching a design project shouldn’t take months. While other agencies are still negotiating proposals, our clients are already reviewing their first 1–2 screens thanks to our free trial and quick-start approach. We always have vetted designers ready to start within days. That means you’ll have two weeks of real design work done by the time most agencies finish onboarding.

This efficiency has helped clients like SEOcrawl grow from 0 to 2K users, Zaplify double their activation rates, and MyInterview reduce churn by 90% because fast design means faster iteration and better outcomes.

Anupama Panchal
CTO at Clientjoy
“These days, we can build almost any software. But just because we can, doesn't mean people will use it. Companies start to realize that amazing user experience can boost their business, that design can become their competitive advantage. Eleken is a place where you can gain that advantage.”
Ilya Dmitruk
Founder & CEO at Eleken

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