Eleken was born
to improve design
services for SaaS
It doesn’t work when you are designing
things that have not been done before- for organizations that are always evolving
- for audiences with ever-changing demands
- alongside competing products that stake for a better UX
- One-size-fits-none approach?
- Bloated design processes?
- Weeks to settle down a project?
- Lack of control?
- Chinese whispers through a project manager?
It doesn’t work when you are designing
- things that have not been done before
- for organizations that are always evolving
- for audiences with ever-changing demands
- alongside competing products that stake for a better UX
It could have been done better. We felt like we had the power to do it better.
How?
Step 1:
Experiment
Step 2:
Pivot if it doesn’t work
Step 3:
Invent a new category — a product design agency for SaaS only.
Eleken today
Talent, Transparency & Tempo
Talent
Imagine a professional, skilled and proactive, with design processes battle-tested on hundreds of clients in dozens of industries.
No freelancer or in-house designer has such expertise.
A design agency can have it, though, if it allows knowledge to circulate within the organization.
So, every designer at Eleken gets a 6-month training before they start working with their first client.
Weekly lectures & seminars are called to develop their skills even further.
A designer can always get support from UI Lead, UX Lead and Head of Design.
“The designer that Eleken assigned to us was truly talented; she was young but not green — she had a firm grasp of the designs that we wanted.”
Ed Erenberg, CEO/
Transparency
You know that over-the-wall communication model, where client leaves their requirements on one side, something is getting obscurely done on the other side, and project manager works as a carrier pigeon between the two?
For SaaS apps, with their complex one-of-a-kind products, such communication is a direct path to disaster.
So we removed PMs from the equation. That means, Eleken’s dedicated designers communicate with you directly and go deep into the product.
That also means they master soft skills, can work autonomously, manage the design process and themselves.
“The approach to assign one main designer to our project, that worked full-time on it was very unique, but it allowed them to build a very detailed understanding of our sometimes a bit complex product.”
Moritz Uehling, CTO/
Tempo
It takes ages to launch a design project with an outsourcing design agency.
You have to make an initial call, fill out the brief, have another call, list the requirements, get a proposal, negotiate the proposal, compare estimations and rates, sign a contract…
Quite time-consuming, isn't it?
So we at Eleken make sure you’d have 2 weeks of work done at the point when you’d only sign a contract with an ordinary agency.
We always have a few designers on bench ready to get started with a free trial immediately.
“We really loved the speed at which they deliver designs and iterated based on feedback. Like your extended team, they will not waste time in unnecessary thing sand will not even let you do that.”
Anupama Panchal, CTO/
These days, we can build almost any
software.
But just because we can, doesn't mean people will use it. Сompanies start to realize that amazing user experience can
boost
their business, that design can become their competitive advantage. Eleken is a place where you can gain that advantage.
Feel the vibe?
